2023 Toyota RAV4

Description of the Defect:I am reporting a premature and dangerous failure of the electronic door lock actuators on my 2023 Toyota RAV4 Hybrid SE. The issue began with the driver’s door lock intermittently failing to respond to the key fob and the internal master switch. Shortly after, the rear passenger door developed the exact same failure. Both doors can now only be operated strictly by manual intervention. The vehicle currently has over 36,000 miles, meaning this safety-critical component failed immediately after the expiration of the manufacturer's bumper-to-bumper warranty.Safety Risk:This component defect poses a severe safety hazard. In the event of a severe crash, electrical failure, or fire, passengers (especially children or occupants in the rear seats) face a high risk of entrapment, as the doors cannot be unlocked electronically for a quick evacuation. Furthermore, because the doors fail to lock automatically while driving, the occupants are left vulnerable to carjacking or external intrusion at intersections, and the doors could potentially be forced open by a child pulling the lever while the vehicle is in motion. This is a well-documented systemic issue across Toyota's 5th generation RAV4 platform, and a safety recall is urgently needed

The contact owns a 2023 Toyota Rav4. The contact stated that while her husband was driving approximately 25 MPH, there was an abnormal bang coming from the vehicle, and the rear glass shattered without impact. The vehicle was taken to a local dealer, and the contact was informed that the damage was not covered under warranty. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 57,079.

On August 6 2026, my RAV4 just cut off at the traffic light. The car was completely dead. I was unable to unlock the trunk but the doors did open. The vehicle was towed to the local dealership. The tow truck man hooked up his portable car charger and the car started. On August 8, 2026 the car cut off after parking in a parking space and would not start so I had to get a jump off. After driving for approximately 50 miles to home, I got a low voltage warning and a statement the battery is charging. The local Toyota dealership did a diagnostic test on August 11, 2026 and stated the battery, starter, and alternator were okay. The same thing happened again on August 12, 2026. The car just cut off after stopping in the parking lot. After getting a jump off, I received a message that the battery is charging. Also, the car shifts speed while driving.

Driving South on [XXX] and almost to [XXX] about 60 MPH. The rubber roof drip moldings released and starting flying against my car very hard, this was beyond scary. I had to pull over and try to tuck them in, they are so worn and keep scratching my car from hitting it and could possibly break window or fly off damaging another vehicle. These rubber moldings have flown all over the place ever since I got vehicle in 2023, I have continually tried to glue them in they won't stay. There is one on each side and their both loose, I keep pushing back in but won't stay. They have scratched my paint and trim so badly. I called and reported to Toyota they didn't care. They told me you shouldn't run vehicle through car wash, that was a very dumb response, everyone uses car washes. I don't have time to hand wash my vehicle weekly, this should be made to go through a car wash. This is my company vehicle and its the most dangerous vehicle I've ever driven, I'm working in it all day long. I would never buy this vehicle because of this issue, I don't feel safe. Everyone at my company that has this vehicle has the same problem. We purchase all our fleet cars from Toyota and are a huge company Nationwide, Old Dominion Freight Line. This is a major hazard and I'm asking you publish a recall immediately, Toyota needs to fix this dangerous issue and should not sell a vehicle like this. Please I'm asking for your help, thanks so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While making a left turn in my 2026 Toyota RAV4, the vehicle's Automatic Emergency Braking / Pre-Collision System suddenly activated without cause. The system sounded an audible warning beep and forced the vehicle to brake and come to a hard stop mid-turn. There was nothing in front of me that should have triggered the system. This put my safety and the safety of other drivers at risk. The forced stop occurred suddenly and unexpectedly while turning, which nearly caused an accident, as vehicles behind me had no warning that I would suddenly brake mid-turn. There were no warning lamps or dashboard messages prior to the incident — the false activation occurred suddenly with no prior symptoms. I have dashcam footage of the incident attached below.