2024 Toyota RAV4

I own a 2024 Toyota RAV4. At approximately 38,300 miles, an authorized Toyota dealership diagnosed a failed rack-and-pinion/steering rack assembly that required replacement. Before the repair, I began noticing a squeaking noise when turning the steering wheel. The noise became progressively louder over time. The symptoms continued to worsen until the vehicle was inspected by the Toyota dealership. The vehicle has been regularly maintained, and there was no collision or other known event that would explain this failure. The steering rack required replacement only about 2,200 miles beyond Toyota’s 36,000-mile basic warranty. Because the rack-and-pinion assembly is a critical steering component, I am concerned that this may represent a premature failure and potentially a safety issue if similar failures are occurring in other 2024 Toyota RAV4 vehicles. I am submitting this complaint so the issue is documented and can be compared with reports from other owners. I have dealership repair documentation confirming the diagnosis and replacement of the steering rack assembly.

The internal GPS compass is faulty, causing turn-by-turn instructions to be confusing, constantly changing, and suggesting illegal turns. These problems are constant, which makes driving dangerous unless GPS is not used. Evidence: [XXX] [XXX] Toyota acknowledges the problem, but will not fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 2–4 MPH, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was uncontrollable. The vehicle drove onto a sidewalk curb and crashed into a concrete post before coming to a stop. There was no damage to the concrete post. The contact stated that the front camera and traction malfunction error messages were displayed. The contact stated that the failure had occurred while the contact was driving in a parking lot and attempting to park the vehicle. The vehicle was towed to a local collision shop. No Police report was filed. The contact sustained injuries to the upper chest from the impact and the seat belt. The contact had an upcoming appointment with the primary care physician. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 51,020.

Driving down the freeway and the moonroof exploded for no reason, sending glass shards on the passenger.

The contact owns a 2024 Toyota Rav4. The contact stated that the Headlight System Malfunction, Pre-collision System Malfunction, Road Sign Assist (RSA), and Lane Tracing Assist (LTA) warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The contact stated that the remedy for Special Service Campaign: 26TC03, which addressed an incorrect MAF Sensor reading failure, had been performed two days prior to the failure. The vehicle was not repaired a second time. The manufacturer was informed of the issues. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.