MotorYearvehicle reliability by model year · NHTSA data

2020 Toyota RAV4

2020 Toyota RAV4
Photo: MercurySable99 (CC BY-SA 4.0)
Complaints
624
Per 100k sold
145
≈430k sold (est.)
Recall campaigns
6
Crash / fire reports
16 / 5

Complaints by component

A complaint can name multiple components.

engine
179 (29%)
electrical system
119 (19%)
unknown or other
118 (19%)
fuel/propulsion system
89 (14%)
structure
58 (9%)
air bags
55 (9%)
power train
36 (6%)
steering
27 (4%)
service brakes
18 (3%)
engine and engine cooling
15 (2%)
vehicle speed control
13 (2%)
lane departure
10 (2%)

Complaints by vehicle age

Years between the model year and the reported incident.

168
84
0
0 · 168 complaints · age 0 years
0
1
2
3
4
5
6
View as table
0168
148
244
3127
4159
555
623

Complaints by odometer reading

Mileage at failure, where the complainant reported it. When this curve rises early, problems show up while the vehicle is still young.

143
72
0
0k · 143 complaints · 0,000–10,000 miles
0k
10k
20k
30k
40k
50k
60k
70k
80k
90k
100k
110k
120k
130k
140k
150k+
View as table
0k143
10k14
20k5
30k8
40k6
50k2
60k5
70k1
80k1
90k0
100k2
110k2
120k0
130k2
140k1
150k+2

Recalls (6)

air bags · 2023-12-20 · 23V865000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

air bags · 2020-11-25 · 20V734000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

steering · 2020-06-24 · 20V373000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Risk: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

engine and engine cooling · 2020-06-02 · 20V064000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

suspension · 2020-05-20 · 20V286000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Risk: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

fuel system, gasoline · 2020-04-11 · 20V682000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Crash-test ratings (NHTSA NCAP)

2020 Toyota RAV4 SUV AWD
Overall★★★★★5/5
Frontal crash★★★★4/5
Side crash★★★★★5/5
Rollover★★★★4/5
NCAP frontal crash test, 2020 Toyota RAV4 SUV AWD
NCAP frontal test (NHTSA)
NCAP side crash test, 2020 Toyota RAV4 SUV AWD
NCAP side test (NHTSA)
2020 Toyota RAV4 SUV FWD
Overall★★★★★5/5
Frontal crash★★★★4/5
Side crash★★★★★5/5
Rollover★★★★4/5
NCAP frontal crash test, 2020 Toyota RAV4 SUV FWD
NCAP frontal test (NHTSA)
NCAP side crash test, 2020 Toyota RAV4 SUV FWD
NCAP side test (NHTSA)

Recent complaints

2026-06-23 · latches/locks/linkages · ODI 11745836

In March 2025 the driver door lock stopped working electronically and would only work manually. In August 2025 the passenger door lock stopped working noisy of the time. In Dec 2025 the rear passenger side does lock stopped working most of the time.

2026-06-19 · service brakes · ODI 11745179

The front brakes wear out too quickly. In the past 3 years, the front brakes and rotors have had to be replaced 5 times while the rear brakes only once. this is not normal. i have complained to the dealership but they have no answers.

2026-06-17 · steering · ODI 11744881

The contact owns a 2020 Toyota Rav4. The contact stated that while driving 20 MPH and making a turn, the vehicle felt like it was going to flip over. There was no warning light illuminated. The contact stated that the dealer was made aware of the failure, but the vehicle was not repaired. The manufacturer was made aware of the issue. The contact stated that the VIN was not included in NHTSA Campaign Number: 20V373000 (Steering). The contact associated the failure with the recall. The failure mileage was approximately 74,000.

2026-06-09 · structure · ODI 11743023

The contact owns a 2020 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the contact noticed that there was an unusual sound coming from the rear of the vehicle. The contact parked and inspected the vehicle. The contact stated that upon opening the rear passenger's side door, the contact noticed water leaking from the bottom of the door panel onto the ground. The contact stated about a gallon of water leaked from the rear passenger's side door panel. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under a recall. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle to the dealer for inspection. The failure mileage was approximately 60,000.

2026-05-30 · electrical system · ODI 11741051

If I don't drive the car for 1 to 2 weeks, the car's 12v is completely drained of power and the care needs to be jumped, otherwise, it will not start. This is consistent. I've taken this to several Toyota dealerships and they all have reported my 12v battery is healthy. However, Toyota is aware and is charging for the fix, labelled as T-SB-0089-21. The known issue is a piece of electronics in the car that continually drains power because it does not properly shut off. This should not be a paid fix. This should be a recall. When the car is jumped and the car finally starts, it reports a message saying something about some safety features not available. The car needs to be moved every 2 weeks due to mandatory city street cleaning so at least once every month the car needs to be jumped if not used the week prior.