2020 Toyota Corolla

Complaints by component
A complaint can name multiple components.
Complaints by vehicle age
Years between the model year and the reported incident.
View as table
| 0 | 51 |
| 1 | 19 |
| 2 | 27 |
| 3 | 30 |
| 4 | 108 |
| 5 | 55 |
| 6 | 25 |
Complaints by odometer reading
Mileage at failure, where the complainant reported it. When this curve rises early, problems show up while the vehicle is still young.
View as table
| 0k | 32 |
| 10k | 12 |
| 20k | 2 |
| 30k | 7 |
| 40k | 1 |
| 50k | 2 |
| 60k | 2 |
| 70k | 1 |
| 80k | 2 |
| 90k | 2 |
| 100k | 0 |
| 110k | 2 |
| 120k | 0 |
| 130k | 3 |
Recalls (3)
air bags · 2023-12-20 · 23V865000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
fuel system, gasoline · 2020-04-11 · 20V682000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
seat belts · 2019-11-12 · 19V877000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
Crash-test ratings (NHTSA NCAP)




Recent complaints
I am reporting an intermittent clutch hydraulic system malfunction that presents a serious safety concern. The symptoms strongly suggest a potential failure of the clutch slave cylinder, master cylinder, hydraulic seals, or another component of the clutch release and pedal-return system. The clutch pedal intermittently fails to return to its normal resting position after being depressed. When this happens, hydraulic operation appears to be compromised, resulting in difficulty or an inability to disengage the clutch and shift gears. The pedal may remain depressed or fail to return sufficiently to allow normal clutch operation. The malfunction left me unable to reliably shift the vehicle back into first gear while stopped. I have had to shut the engine off to get the transmission into first gear so I can move the vehicle out of the road way. This creates a significant safety hazard, particularly at intersections, in traffic, and in situations where the vehicle must be moved quickly to avoid obstructing or endangering other motorists. The intermittent nature of this failure makes it especially dangerous because the driver cannot predict when clutch operation will be compromised. A sudden loss of clutch hydraulic pressure or failure of the clutch release mechanism could leave the vehicle immobilized in an active roadway or prevent the driver from safely maneuvering the vehicle. The vehicle has approx. 86000 miles and has not been repaired nor inspected, as of now, exact cause is unknown. No prior slippage or symptoms prior to the malfunction happening. There were no warning indications or lights. I believe this warrants investigation as a potential safety-related defect, especially if similar failures have been reported by other owners. A malfunction that prevents reliable clutch disengagement and gear selection can leave a vehicle unable to move safely out of traffic or unintended vehicle movement and creates an avoidable risk of collision or injury.
When in use the windshield wipers randomly stop working and will stop anywhere in their path including right in front of your field of vision. The dangerous part is when they do that it is extremely alarming considering you're already tense from the strong storm/rain and now the wipers aren't working and they've stopped right in front out your face, outstanding. They eventually come back on and do what they should do but sometimes you have to turn them off and back on which takes your focus off of driving safely in a storm. Then other times it doesn't do it at all and you forget it's an issue. But it is very dangerous for all drivers when it happens.
The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, a "Maintenance Required" message was displayed, and the front passenger air bag warning light illuminated. The speedometer was inoperable. The contact stated new tires had been installed previously. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed. The contact associated the failure with NHTSA Campaign Number: 23V865000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 67,000.
I am reporting a severe, recurring safety hazard on my 2020 Toyota Corolla. The vehicle suddenly displays 'Drive-Start Control Malfunction' and completely cuts off engine power in motion, leaving the car stranded in active traffic. This happened after accelerating from a STOP sign on a main avenue. This is an inherent manufacturing defect present since delivery. In total, this chronic electrical surge has burned through 6 batteries and 3 Engine Control Modules (ECMs) at different mileages. Within the first weeks of purchase, it burned its first battery, which was replaced at Toyota and documented under the VIN history. Dealer staff deceptively called it 'normal,' leading me to replace subsequent batteries at AutoZone. [XXX] Toyota received the vehicle 4 times for this exact failure under Service Advisor [XXX]. They replaced the ECM twice, replaced a destroyed battery on a third visit just 400 miles later, and during this fourth visit on XXX, they only diagnosed the current burned ECM. Under Order XXX, I paid for 4.5 hours of specialized diagnostic labor, but the shop negligently just swapped parts and ignored the root cause. On XXX, an Operations Chief from Toyota Corporate called me under active BEC Case #XXX. He issued a final, verbal denial for Goodwill assistance based solely on mileage and age. Crucially, the Operations Chief explicitly admitted during the call that Toyota does not know what is causing the ECMs to burn out and does not know how to perform the proper diagnostic procedure to isolate the electrical root cause. He gave me to understand that my only option was to pay to replace the computer again and just put the car back on the road without a real fix. He actively refused to provide this denial in writing, forcing an unsafe vehicle back onto public roads. I have all four invoices to prove this chronic pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
What component or system failed or malfunctioned: complete slave cylinder failure resulting in loss of braking and ability to shift. Luckily I was traveling at a low rate of speed when this happened, but if this happens to anyone on the freeway or while turning against traffic for example they would have no control of their car and could be seriously injured. I took it to the dealership and they diagnosed it as a slave cylinder failure at only 70k miles. This is incredibly pre-mature. The vehicle has not been inspected by the manufacturer, only the dealership but I am trying to escalate the issue. No warnings at all, I regularly get my car serviced on there were no instances of the clutch acting strange or brakes losing power (because the clutch and brakes share the same fluid reservoir) prior to this incident.