2016 Toyota Camry

I own a 2016 Toyota Camry SE with the 2.5L 4-cylinder engine. The vehicle currently has approximately 155,000 miles and is experiencing excessive engine oil consumption. The engine requires oil to be added approximately every 800–1,000 miles despite regular maintenance and the use of full-synthetic high-mileage motor oil. The spark plugs were also replaced approximately 20,000 miles ago. I am concerned that this level of oil consumption is excessive and could result in the engine operating with insufficient oil between normal service intervals, potentially causing engine damage or failure while the vehicle is being driven. I am aware that other owners of Toyota vehicles equipped with 2.5L engines have reported excessive oil consumption, including complaints involving the 2016 Camry. I am requesting that NHTSA document this issue and evaluate whether there is a pattern of excessive oil consumption affecting these vehicles. I have not received notice from Toyota of a recall or warranty enhancement covering excessive oil consumption on my vehicle.

Odometer Fraud. The contact purchased a 2016 Toyota Camry. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 163,000, and at the time of the registration, it was discovered that the mileage was 293,148.

The factory-applied paint (Toyota color code 070, Blizzard Pearl) is delaminating and peeling off both the driver-side and passenger-side A-pillars, exposing primer underneath. The clear coat and color coat are separating from the substrate in sheets. This is not impact damage or external wear — it is a failure of paint adhesion. Toyota has acknowledged this defect in Customer Support Program ZKG, which covers 2008–2017 Camry vehicles finished in 070 Blizzard Pearl and 040 Super White. My vehicle is a 2016 Camry in 070. The program provides coverage for 10 years from date of first use. My in-service date was December 2015, so coverage expired in December 2025 — shortly before the defect progressed enough to require repair. The vehicle has been serviced at Toyota dealerships since delivery, with 25 documented service visits beginning with the pre-delivery inspection in October 2015. I contacted the selling brand's local dealer and the Toyota Brand Engagement Center. Both confirmed the vehicle is outside the 10-year window and declined repair. I am paying out of pocket. I am filing so this defect is recorded. The peeling is progressive and will expose bare metal on the A-pillar, which is part of the vehicle's roof-crush and rollover protection structure. In a road-salt environment this creates a corrosion risk on a structural member. No crash, fire, or injury has occurred.

The contact owns a 2016 Toyota Camry. The contact stated that while his daughter was driving the vehicle, the vehicle was involved in a front-end crash while making a left turn at an intersection. The air bags failed to deploy upon impact. The contact's daughter suffered bruising to the chest and stomach but had not yet sought medical attention. A Police report was not filed. The vehicle was towed to a storage facility and was waiting to be towed to another independent mechanic to be inspected. The failure mileage was approximately 120,000.

1. Component / System Failed: - The primary exterior paint and clear coat layer completely separated from the factory electro-coat (E-coat) primer on the vehicle's body structure (specifically near the rear quarter panel, roof pillar, and doors). The vehicle and affected component are available for inspection upon request. 2. Safety / Risk to Safety: - While driving at highway speeds (65+ mph), large, thick sheets of brittle paint layer detach and fly off the vehicle. This creates an unexpected road debris hazard for trailing motor vehicles, potentially causing driver distraction or windshield impact for vehicles behind me. Furthermore, large paint loss around the roof/windshield pillars creates noticeable glares and glare reflection in direct sunlight, compromising visual clarity. 3. Dealer / Professional Confirmation: - Yes. I brought the vehicle to a local Toyota dealership service center. The service department confirmed the paint detachment, noting it matches the known factory primer adhesion failure pattern addressed under Toyota Customer Support Program ZJB. However, they stated the extended program window had elapsed and refused coverage. 4. Prior Inspections: - The vehicle has been inspected by a Toyota dealership service department. It has not been inspected by police or insurance representatives as no collision has occurred yet. 5. Warning Lamps, Messages, or Prior Symptoms: - No dashboard warning lights or messages appeared prior to the failure, as this is a structural/body paint adhesion defect. The issue first appeared as minor blistering/bubbling along the panel edges without any external impact or stone chip damage, and rapidly progressed into large, multi-inch sections peeling off down to the bare grey primer.