2022 Honda CR-V

Vehicle makes a clicking noise and steering hesitates while making a turn left or right sometimes the steering freezes up. Local Honda dealer diagnosed it has needing a new power steering and rack system, on newer models, This is a recall item, but they said our VIN number did not fall within the parameters of the recall, but yet we are experiencing the same problem as described in their safety bulletin.

Car went into "limp mode" while we were driving on the turnpike on a hill at 70 MPH. Speed dropped to 30 MPH in an area with a construction zone so there was little room to pull to the side of the road safely. We were lucky to be in the right lane so made it to the side next to the construction barrels.

The steering has become "sticky", the service shop says the steering gear box is bad and must be replaced. There were no warnings. It just suddenly seemed like when I tried to turn left the car steering was fighting me and trying to jerk back to straight. It was intermittent at first, then became regular with turning left, and recently began doing it when turning right --even slight turns. We had to have the vehicle serviced for regular maintenance and asked the service dealer to look into it. They told us we must replace this or lose all steering at sometime in the near future. There is a recall on 2023-2025 Honda CR-V for the same issue, but not my vehicle.

My wife was unloading bags of groceries from the back of the vehicle. I had opened the liftgate once I pulled into the garage. One of the bags she grabbed was double bagged but one came off and went under the rear bumper. I got to the back of the car where she was at and I asked her what was the bag under the car, assuming it still had items in it. She explained it had came off the bag in her hand and she reached down to grab it. When she got it I heard the noise from the liftgate that a closure was activated via her getting the bag from under the car. It was coming down fairly quick. I told her loudly to move back, the liftgate was closing. When she did she lost her balance. She rotated around and fell in the driveway, skinning her knees and her hands and ended up on her back wondering what happened. Thankfully she did not hit her head. She is [XXX] and coordination is not a strong suit for either of us. I am [XXX]. A similar event happened to me when I had to reach something deeper into the back of the car and my foot went too far underneath the rear, activating the liftgate closure. I was able to move back without issue... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel would stick when going around curves. It felt like I was losing control of the vehicle. A clicking sound could be heard when this happened. Thankfully, when the top mechanic at my Honda dealership test drove the vehicle, he heard the sound and felt the lack of control of the 2022 CRV. As a result, he found there was a failure in the steering gear box. This happened with about 27,000 miles on the vehicle. My vehicle was not part of the recall and was out of warranty because of its age, but the dealer covered the cost for the repair for which I am very thankful. He probably saved my life and a few others! All of the 2022 Honda CRV should be part of the recall.