2014 Ford Explorer
Complaints by component
A complaint can name multiple components.
Complaints by vehicle age
Years between the model year and the reported incident.
View as table
| 0 | 136 |
| 1 | 59 |
| 2 | 133 |
| 3 | 204 |
| 4 | 108 |
| 5 | 144 |
| 6 | 103 |
| 7 | 112 |
| 8 | 166 |
| 9 | 153 |
| 10 | 210 |
| 11 | 121 |
| 12 | 21 |
Complaints by odometer reading
Mileage at failure, where the complainant reported it. When this curve rises early, problems show up while the vehicle is still young.
View as table
| 0k | 117 |
| 10k | 45 |
| 20k | 46 |
| 30k | 80 |
| 40k | 82 |
| 50k | 73 |
| 60k | 88 |
| 70k | 64 |
| 80k | 73 |
| 90k | 60 |
| 100k | 68 |
| 110k | 57 |
| 120k | 46 |
| 130k | 31 |
| 140k | 19 |
| 150k+ | 71 |
Recalls (7)
structure · 2024-01-19 · 24V031000
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim owner notification letters informing owners of the safety risk were mailed Feburary 16, 2024. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
suspension · 2021-12-03 · 20V675000
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
suspension · 2021-07-15 · 21V537000
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Risk: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
power train · 2020-10-11 · 20V692000
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
suspension · 2019-10-06 · 19V435000
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
wheels · 2017-08-28 · 17E048000
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Risk: A loss of the wheel or wheel end can increase the risk of a crash.
Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
suspension · 2016-04-26 · 16V245000
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Risk: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Crash-test ratings (NHTSA NCAP)
Recent complaints
Sudden and complete loss of power steering assist while vehicle was in operation. Vehicle became extremely difficult to steer, creating safety hazard for driver and child passenger. Inspection revealed 150A EPAS Mega Fuse, Part #L0114875AA, was melted due to electrical short in Power Steering Control Module. This is identical to the defect described in NHTSA Safety Recall 14V316000 / Ford 14S06. Fire risk confirmed by melted/burned fuse condition. Photos of failed component attached. Component is available for inspection. Ford Customer Service denied assistance under Recall 14S06 on 07/10/2026, claiming vehicle was not covered despite physical evidence of the exact defect described in the recall. Vehicle manufacture date is 06/2014. Ford Technical Service Bulletin 15-0082 acknowledges some 2014 vehicles may still have defective modules installed. Vehicle is currently inoperable. Owner has dependent child with medical therapy appointments requiring reliable transportation. Current mileage approximate as vehicle cannot be driven. Request immediate NHTSA investigation and enforcement under federal safety law 49 USC 30120.
The contact owns a 2014 Ford Explorer. The contact received the notification letter for NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the driverâs side exterior trim was loose. The vehicle was taken to the local dealer, and the contact was informed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the line was busy. The failure mileage was approximately 70,000.
I am the owner of a 2014 Ford Explorer. There is an open recall on the vehicle; Recall number: 24S02. The plastic retention clips holding the exterior A-pillar moldings may not be properly engaged, which can allow the pieces to loosen and fly off at highway speeds. During the period following receipt of the recall notices I have made attempts to have the recall resolved. I made the attempts during routine safety and emissions testing, scheduled and unscheduled maintenance service visits. I have been advised by the dealer that the parts are unavailable and Ford has provided no timeline for parts availability. I contacted Ford Corporation directly and have been unable to obtain a date when parts would be available and was redirected to the dealer. My understanding is that the dealer is unable to perform the requisite service because it is unable or unwilling to provide the necessary parts.
While sitting at a stop light, waiting to turn, the steering wheel went stiff, then I was forced to make the turn without the power steering. it started working again but made a very loud grindy noise. the noise has not gone away. I took it to a shop, and they assesed everything, and stated the power steering rack has a fault code, and that the inner tie rods are loose, along with they can hear the power steering rack motor making a lot of noise. while going down the road the steering wheel shakes, and when making turns the steering wheel sticks and I have to yank the wheel back to unstick it. the vehicle is available to be inspected, at any time. I was almost in an accident multiple times due to the steering sticking and the wild vibration in the wheel. please help
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.